Q1. My new car is still under the manufacturers warranty, can I still use IVS to save on maintenance costs?
Yes you can, new laws now allow us to complete all of your annual service requirements and wear and tear items such as brakes, discs, wipers etc at a fraction of the cost of main dealer prices. Should any major mechanical fault occur simply take it to the nearest franchised dealer and they will carry out the repair free of charge under the terms and conditions of your existing warranty. Back to top
Q2. My new car has a free service package from the dealer, can IVS still save me money?
YES, free dealer servicing tends to only cover basic oil services and doesn't include items such as brake pads, discs, tyres, wiper blades to mention but a few, any additonal work carried out will be chargeable... at dealer rates. We advise you check what is free and save money by having any extra work carried out by ourselves. Back to top
Q3. My car is getting older now and I need to keep maintenance costs to a minimum?
We understand that maintaining older vehicles can sometimes be very costly. At IVS we are able to give you a choice of genuine manufacturer parts or suitable cheaper after market parts to help suit your budget. Back to top
Q4. Do you fit genuine manufacturer parts?
Yes for vehicles under three years old we always use genuine manufacturer parts. For vehicles over three years old if there is an opportunity to save money without compromising quality by using non genuine parts we will offer you the choice. Back to top
Q5. How do you keep up with the latest technology for the new vehicles?
As a professional independent IVS has the very latest diagnostic software which is constantly updated in order to be able to access the latest on board computer systems. In addition I have direct access to VW, Audi and Seat’s technical databases where they are able to look up any technical or maintenance query. Back to top
Q6. Are you able to stamp my service history book and reset my service interval?
Yes we are. As a specialist independent we are able to stamp your service history book which should you ever sell your vehicle, confirms to the new owner that services have been carried out by a specialist to exact manufacturer criteria. The service light is automatically reset to the appropriate interval. Back to top
Q7. I work during the day and will find it difficult to drop my car to the garage?
Again no problem! We are able to offer a free pick up/drop off service. Subject to where you live or work this service is free of charge. Our driver will pick up the vehicle from your home or place of work in the morning and drop your vehicle back again once the service/repairs have been completed. You are able to pay by credit/debit card over the phone or simply pay the driver cash or cheque. Back to top
Q8. Am I able to wait whilst my car is with you?
Yes you can either take a seat in our waiting area or the local village has a café, traditional public house and library. Back to top
Q9. Is my car valeted whilst it is with you?
Yes it is. All vehicles booked in for servicing or maintenance will receive a complimentary valet. Back to top
